A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.
To exercise your right of withdrawal, you must contact us NO BYSTANDERS GbR Andreas Voglis, Moritz Clemens, Rene Richter 35398 Giessen Germany
Tel .: +4915738469871 Email address: firstname.lastname@example.org
by means of a clear declaration of your decision to withdraw from this contract. The product must be returned free of errors and informed of the cancellation of the order using the return form.
Consequences of the withdrawal
If you withdraw from this contract, we have to reimburse you for all payments that we have received from you, with the exception of delivery costs, immediately and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract. The direct costs for the return are to be borne by you. The acceptance of unstamped returns is fundamentally excluded.
For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts
- for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
The right of withdrawal expires prematurely in the case of contracts
- for the delivery of sealed goods that are unsuitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
Underwear cannot be exchanged.
The return period is fourteen days, even without giving reasons, and from the day on which you or a third party named by you, who is not the carrier, took possession of the goods